Six areas. Six stages. One objective: measurable value.
The GAP Diagnostic™ identifies the cause of the Capability GAP: where organisational demands exceed the capability in place, where value is being lost, where risk is concentrated and which changes will have the greatest impact.
The six areas we examine
Strategy & Value
Priorities, business model, investment choices and value case.
Customer & Growth
Proposition, revenue quality, pricing and commercial performance.
Finance & Performance
Reporting, forecasting, cash, controls and decision support.
Process & Operations
End-to-end performance, accountability, efficiency and service.
Technology, Data & AI
Systems, data quality, automation, ERP and insight.
People & Governance
Capability, structure, leadership, risk and delivery discipline.
The six stages we apply
1. Find
Understand the truth.
2. Stabilise
Protect today.
3. Design
Create the future.
4. Deliver
Execute change.
5. Prove
Evidence before optimism.
6. Realise
Prove the value.
What you receive
- A clear view of the current state, the Capability GAP and its underlying causes.
- Prioritised value, risk and performance opportunities.
- A practical plan to close the Capability GAP, including immediate priorities and a longer-term roadmap.
- Board-ready conclusions, ownership and measures.
- Options for independent assurance or implementation support.
Take the initial GAP 6×6 assessment
Rate each value area from 1 (significant gap) to 5 (strong and evidenced). Your responses provide an initial discussion framework; they are not a substitute for the full evidence-based diagnostic.
Initial diagnostics are normally scoped from £10,000. The final scope and fee depend on complexity, evidence, stakeholders and required outputs.